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How Can Airports Influence Passenger Decision-Making to Reduce Emissions? Webinar Recap

Published: September 25, 2026 | Last edited: September 30, 2026 | by BookBetter Team

How Can Airports Influence Passenger Decision-Making to Reduce Emissions? Webinar Recap

Following our work over the summer to encourage more sustainable choices in aviation, we successfully organized a webinar on September 8th titled “How can airports influence passenger decision-making to reduce emissions?”.

Thank you to everyone who registered and took part. Your attendance made the webinar a particularly rewarding discussion.

We invited Dick Benschop (Mission Possible Partnership), Michelle Samson (Rotterdam The Hague Airport) and Margaret Winter (Christchurch Airport), to explore one central question: how can airports influence passenger decision-making and help reduce emissions.

The conversation covered several important topics, including:

  • How airports can prompt passengers toward more sustainable choices by making sustainability the default, rather than an extra step,
  • Why airports control less than 5% of their own emissions footprint,
  • How collaboration between airports such as Rotterdam The Hague Airport and Christchurch Airport can accelerate projects that would otherwise stall,
  • The tension between greenwashing and “greenhushing”, and how airports are learning to communicate sustainability progress.

You can watch the full recording here, and read the corresponding whitepaper here.

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