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Frequently Asked Questions

  • How are you reducing my air travel emissions?

    When you book with us, we allocate your portion of SAF to the airport fuel system, ensuring it replaces fossil fuel in aviation. 1 liter of SAF purchased by us avoids 1 liter of fossil jet fuel being burned. While we can't guarantee that SAF will be used on your specific flight, your contribution directly increases SAF adoption, reducing overall CO₂ emissions. You can find out more here: impact
  • What is Sustainable Aviation Fuel (SAF)?

    SAF is a renewable alternative to conventional jet fuel, made from sustainable sources like waste oils, agricultural residues, and even captured CO₂. It can currently already reduce lifecycle emissions by up to 80% compared to fossil jet fuel while maintaining the same or better performance. You can find out more here: impact
  • Are flights that use SAF more expensive?

    Yes, SAF currently costs more than conventional jet fuel. However, traditional jet fuel is artificially cheap because its price does not account for the hidden environmental and social costs, such as climate change, air pollution, and health impacts. If these external costs were factored in, fossil jet fuel would be significantly more expensive. As SAF production scales up and new technologies emerge, its cost is expected to decrease. Increased investment and government incentives will help make SAF more widely available and affordable, accelerating the transition to more sustainable air travel.
  • How do I book a flight on BookBetter?

    Booking a flight with BookBetter is simple. Just enter your departure and destination cities, select your preferred travel dates, the amount of travellers and choose from our curated selection of sustainable flight options. Once you've selected a flight, follow the checkout process to complete your booking.
  • Can I change or cancel my booking?

    For modification or cancellation options, please first login directly on your airline's platform. If your change could not be made, contact our support team via My Trip. Depending on your request, a fee may apply.

Have more questions? Visit our comprehensive FAQ page for detailed answers.

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